{"id":108297,"date":"2025-11-25T10:58:17","date_gmt":"2025-11-25T10:58:17","guid":{"rendered":"https:\/\/ainalalam.com\/?p=108297"},"modified":"2025-11-25T10:58:17","modified_gmt":"2025-11-25T10:58:17","slug":"huawei-and-virgin-mobile-uae-partner-to-enhance-customer-experiences-across-the-uae","status":"publish","type":"post","link":"https:\/\/ainalalam.com\/?p=108297","title":{"rendered":"Huawei and Virgin Mobile UAE partner to enhance customer experiences across the UAE"},"content":{"rendered":"[mhc_section admin_label=”\u0642\u0633\u0645” fullwidth=”on” specialty=”off”][mhc_fullwidth_menu admin_label=”\u0642\u0627\u0626\u0645\u0629 \u0628\u0639\u0631\u0636 \u0643\u0627\u0645\u0644” menu_id=”56″ background_color=”#ffffff” background_layout=”light” text_orientation=”center” submenu_direction=”downwards” fullwidth_menu=”off”] [\/mhc_fullwidth_menu][\/mhc_section][mhc_section admin_label=”section” transparent_background=”off” gradient_background=”off” background_color=”#ffffff” 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Ain Alalam – Rashad Iskandrni<\/strong><\/p>\n

 <\/p>\n

25 November 2025<\/strong> \u2013 Huawei, a global technology leader, and Virgin Mobile UAE, the region\u2019s pioneering fully digital telecom brand, have announced a strategic partnership to deliver a seamlessly integrated experience across Huawei\u2019s ecosystem \u2014 making it easier for customers to access Virgin Mobile\u2019s digital services straight from their new devices.<\/p>\n

As part of this collaboration, the Virgin Mobile UAE app will come pre-loaded on new Huawei smartphones and tablets, giving users instant connectivity to Virgin Mobile\u2019s award-winning digital services from the moment they power on their devices.<\/p>\n

This integration removes the need to search for a provider or download additional apps \u2014 it\u2019s just there \u2014 making it faster and simpler for customers to get connected.<\/p>\n

By taking the hassle out of getting started, the partnership delivers real value for users while showcasing the shared commitment of both brands to innovation and simplicity in connectivity.<\/p>\n

The integration forms part of Huawei\u2019s Out-of-Box Experience (OOBE), allowing users to discover Virgin Mobile UAE during the initial device setup. With a single click, customers can explore plans and activate their mobile services instantly.<\/p>\n

The collaboration also aligns with Huawei\u2019s three-year strategic roadmap, which explores new opportunities for growth through deeper integration across its ecosystem \u2014 from wearables to advertising platforms. With new device owners among the most valuable customer segments, the pre-load initiative creates a powerful first touchpoint to build lasting engagement and loyalty.<\/p>\n

For both Huawei and Virgin Mobile UAE, this partnership reflects a shared vision to deliver seamless, customer-first experiences that make everyday connectivity smarter and simpler.<\/p>\n

\n

Rob Beswick, Managing Director, Virgin Mobile UAE, said:<\/strong><\/h3>\n

\u201cVirgin Mobile UAE has built its success on simplicity and an unwavering focus on customer experience. Our partnership with Huawei strengthens this commitment \u2014 enhancing digital experiences and reaching customers at the very moment they\u2019re getting connected. It\u2019s a simple yet innovative solution that removes an extra step in people\u2019s lives, at a time when convenience and time matter most.\u201d<\/p>\n

William Hu, Managing Director, Huawei Consumer Business Group, Middle East and Africa Eco-Development and Operation, commented:<\/strong><\/h3>\n

\u201cOur collaboration with Virgin Mobile UAE reflects a shared commitment to creating smarter, more intuitive experiences for users. By pre-loading the Virgin Mobile app on new Huawei devices and integrating its services across our ecosystem, we\u2019re unlocking new growth opportunities together while delivering exceptional value to customers across the UAE.\u201d<\/p>\n

Looking ahead, Huawei and Virgin Mobile UAE will continue to explore new ways to leverage their combined strengths \u2014 uniting Virgin Mobile\u2019s customer-centric innovation with Huawei\u2019s technology leadership to deliver elevated, effortless experiences for users across the UAE and beyond.<\/p>\n

About Virgin Mobile:<\/u><\/strong><\/p>\n

Virgin Mobile UAE\u2019s purpose is to \u2018make mobile better\u2019 across the industry by rethinking mobile experiences every day, for everyone. Focused on people\u2019s needs \u2014 customers and employees alike.\u00a0\u00a0Emirates Integrated Telecommunications Company (EITC) launched Virgin Mobile as the first fully digitalised mobile service in the UAE, delivering an experience never before seen in the region. Virgin Mobile is the second mobile brand to operate under the EITC umbrella, adhering to the rights and obligations of EITC\u2019s telecommunications licence while bringing a distinctly different offering and brand promise to the market.<\/p>\n[\/mhc_text][\/mhc_column][\/mhc_row][\/mhc_section]\n","protected":false},"excerpt":{"rendered":"

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